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Just some of the issues you face that can lead to conflict with employees

 

Conduct & capability

 

Parental Rights

 

Working time

 

Retirement

 

Absence

 

Equal pay
 
Restructuring
 
Merger & acquisition
 
Business Downturn
 
Efficiency drive & cost-cutting
 
Discrimination
 
Bullying
 
Team relationships 
 
 
See our Training page for details of training in how to handle discipline, grievance, dismissal and absence

Like redundancy as a solution to having too many people is a last resort, dismissal as a solution to conflict at work is also a last resort.  However, sometimes resort to formal procedures is essential, whether the problem is perceived by the employer (Discipline or Capability) or the employee (Grievance).

 

Ways to avoid conflict:

  • Having clear contracts, HR policies and handbooks, effectively communicated
  • Having clear performance and behaviour standards
  • Effective Performance Management

  • Effective training and induction
  • Managers with a 'finger on the pulse'
  • Managers with awareness of the law

  • Nipping conflict in the bud

 

But sometimes conflict will arise, despite best endeavours. So be ready for it.

 
Ways to deal with conflict:
  • Disciplinary Procedure for misconduct
  • Capability Procedure for poor performance and ill-health
  • Grievance Procedure for employees' complaints
  • Train managers always to follow procedures
  • Get advice before you act
  • Mediation
  • Compromise agreements

 

Talk to us about:

  • Putting policies & procedures in place
  • Setting up contracts
  • Updating existing policies, contracts, procedures
  • Issues on a case-by-case basis
  • Mediation, conciliation & compromise
  • Help in managing disciplinary & grievance cases

 

 

From 6th April 2009, the Statutory Disputes Procedures were repealed.  But you must follow the revised ACAS code or run the risk of losing at an Employment Tribunal with enhanced compensation to the claimant. It's essential that you have Disciplinary and Grievance Procedures in place.  See the new ACAS Code

 

From the ACAS Code:

 

'Fairness and transparency are promoted by developing and using rules and procedures for handling disciplinary and grievance situations. These should be set down in writing, be specific and clear.'

 

'Employers and employees should always seek to resolve disciplinary and

grievance issues in the workplace. Where this is not possible employers and employees should consider using an independent third party to help resolve the problem'

 

Contact Us

to discuss your

conflict resolution

strategies